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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
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Junior Suite
Max:
3 persons
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 6.3 mi
Airports
Isla Mujeres (ISJ) 15.7 mi
Cancun (CUN) 16.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Sundry/Convenience shop
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Fitness studio

Services

  • 24-hour room service
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Bell staff/Porter
  • Computer connection

Dining

  • Continental breakfast
  • Restaurant
  • Lobby bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Espresso machine
  • Free breakfast
  • Buffet breakfast

Business

  • Conference room

Children

  • Children's pool

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Entertainment
  • Garden area
  • Barbeque grills
  • Television in lobby
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Treatment room
  • Massage

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Balcony

Bathroom

  • Hair dryer
  • Towels

Media

  • Cable/ Satellite television
  • Paid films
  • Telephone
  • AM/FM alarm clock
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Location

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, Mexico, 77500
Nearby
Gallery
Galeria Balance Cancun
1000 ft
Restaurants
La Palapa
400 ft
Blvd. Kukulcan Km 8.5 Lote 3 Zona Hotelera
La Palapa Restaurant
500 ft
Boulevard Kukulcan Km 8.5 Dentro de Fiesta Americana Cancún Villas
Jr Del Norte
1800 ft
Blvd Kukulkan km 8.5 Zona Hotelera Plaza Lagunas
Golden Sea Chinese Cuisine
1800 ft
Km. 8.5
Hanaichi
1800 ft
Blvd. Kukalkan Km. 9.0 Centro Commercial
Casa Tequila
1900 ft
Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan
Almadia Cancun
1700 ft
Boulevard Kukulcan Km 9 Seccion 1
Marinero's
2100 ft
Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre
Calypso"s Mexican Restaurant
1600 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Mocambo Restaurantes
1500 ft
Hotel Zone

Reviews and Ratings <br />

Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
7.0/10
Very good
Rooms
8.2
Location
8.6
Service
9.4
Dining
8.6
Guest reviews
7.0/10
based on 5 reviews
Steven
United Kingdom, February  2025
9.8/10

I had an amazing stay at the Hotel Riu Palace Las Americas. The rooms were spacious with fantastic views, and the overall property was incredibly clean and well-maintained. I enjoyed the variety of dining options, especially the steakhouse, but I did wish for more variety in some buffet items. The staff were genuinely friendly and attentive, making my experience even more enjoyable.

Rooms
10.0
The rooms are very spacious and have a well-stocked fridge with great views of the ocean.
Service
10.0
The staff were all friendly and attentive, especially Armando from the Sakura restaurant and Daniella at reception.
Location
10.0
The location is great, with lots of good shopping options nearby and easy access to downtown.
Dining
9.0
Dining was delicious with tons of food options; I particularly loved the steakhouse and recommend trying the pasta chef for fresh meals.
Facilities
10.0
Facilities included 24-hour room service and three beautifully maintained pools, perfect for relaxation.
Olivia
United Kingdom, February  2025
8.4/10

I had an amazing time at Hotel Riu Palace Las Americas, with incredible staff and varied dining options. The beach was lovely, but the room's mattress could use improvement. Overall, a relaxing stay that I’d repeat!

Rooms
7.0
The room was clean and quite large, offering a nice ocean view, but the bed was just okay and the pillows felt lumpy.
Service
10.0
The staff were outstanding, always willing to help and make my stay special, especially when they surprised me with a birthday cake and champagne!
Location
8.0
The resort has a gorgeous location, close to some great restaurants and shopping, though the beach wasn't as wide as I'd hoped.
Dining
9.0
Dining was a highlight with an excellent variety of food options, from the buffet to specialty restaurants, all of which were delicious.
Facilities
8.0
The hotel had great facilities like pools, a gym, and watersports rentals, but I did notice some dampness in the rooms.
Nathaniel
United Kingdom, February  2025
8.8/10

I had a wonderful stay at Hotel Riu Palace Las Americas! The views upon entering the lobby were breathtaking, and the calm, turquoise waters were perfect for beach lovers. Although the pillows in the room were flat and not very supportive, the food and service were top-notch, making for a largely enjoyable experience.

Rooms
8.0
The room was clean, featuring a massive double bed, large bathroom, and a balcony overlooking the pool. However, the pillows were flat and provided little support.
Service
10.0
The service was exceptional! The beach staff, especially Felipe, were attentive and made sure we always had drinks in hand, adding a personal touch to our experience.
Location
9.0
The location is gorgeous and incredibly safe, making it easy to access nearby attractions. The hotel's views of the ocean are stunning and create a visually pleasing environment.
Dining
9.0
Dining was a delight, with a fantastic breakfast and lunch buffet that kept things interesting with daily changes. The variety and quality of food were impressive.
Facilities
8.0
The hotel was well-kept with ongoing cleaning and a variety of amenities like room service and pools that were fun to relax in.
Hudson
United Kingdom, October  2024
9.4/10

My stay at Riu Palace Las Americas was amazing, with beautiful ocean views and friendly staff, though I did encounter some minor issues with beach cleanliness. The food options were abundant, and the comfort of the room truly enhanced my experience, although the air conditioning made my clothes damp at times.

Rooms
10.0
The junior suite was massive and well-fitted with a lovely sea view and balcony, along with a fully stocked mini bar, which was restocked daily.
Service
10.0
The staff were simply amazing, always attentive and eager to ensure I had everything I needed, which made my stay feel very special.
Location
9.0
The hotel is perfectly situated in the hotel zone, close to shops and restaurants, making it easy to explore the area on foot.
Dining
10.0
Dining was outstanding, with a plethora of choices that catered to every palate, making it hard to decide where to eat.
Facilities
8.0
Facilities included great amenities such as 24-hour room service and various bars, but the drink menu could have offered more cocktail options.
Victoria
United Kingdom, September  2024
6.4/10

I had mixed feelings about my stay at Hotel Riu Palace Las Americas. While I appreciated the cleanliness of the resort and the friendly staff, my experience was hampered by the outdated rooms and some disappointing dining options. Additionally, the entertainment at the pool was a bit too loud for my liking. Overall, it wasn’t the luxurious experience I had expected.

Rooms
6.0
The room was spacious and clean upon arrival, but outdated and disappointing. The headboard was problematic, and the bathroom felt cramped.
Service
7.0
The staff was excellent, always friendly and attentive, which was a bright spot during my stay. However, some issues with service timing impacted the experience.
Location
7.0
The hotel's location was convenient, near shopping centers and in the hotel zone, making it easy to explore Cancún. The beach area was relaxing but small.
Dining
6.0
I found the dining options underwhelming, with the breakfast buffet being the highlight. Other restaurants, like the steakhouse, didn’t live up to my expectations.
Facilities
6.0
The resort's facilities were well-maintained, but the lack of a bar at the relaxing pool was disappointing. Some additional food options would enhance the 24-hour snack bar.
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Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room